One in five people aged 16 to 85 will experience a mental illness in any year according to the Black Dog Institute, and an individual's wellbeing is the key concern for staff and volunteers at Centacare NENW.
"We are ready to listen and support you when life gets tough," chief executive Mr Fitzsimons said.
"It's important to remember that you're not alone, and there are a lot of ways to find hope, even when it seems too hard."
Established in 2001, Centacare NENW provides mental health support and care for individuals, families, and the community, particularly in remote and rural regions.
With a workforce of more than 150, including invaluable volunteers, Centacare provides help and create hope for thousands of people each year across the New England North West.
With services spanning a range of programs aimed to enhance the wellbeing of families, carers, children and young people through short-term and longer-term case management and courses, such as headspace, the Family Rural Resilience Program and the Rural Parenting Resilience Program.
Centacare also offers programs specifically developed for Aboriginal and CALD communities.
Many of their programs are funded by the state and federal governments and are provided free or at a low cost.
"Our services are aimed at building resilience and living happy lives," said Mr Fitzsimons.
Centacare NENW seeks a holistic approach to helping individuals, helping provide support in a practical manner that can be used even after your program ceases.
"It's important to remember that you're not alone," continued Mr Fitzsimons.
"And Centacare New England North West are ready to listen."
Centacare NENW provide confidential, non-judgemental support.
Most services are free for young people, open to self-referral and are culturally appropriate.
Call 1800 372 826 to find out more about how Centacare NENW can help.
You can also go online and visit www.centacarenenw.com.auto find out more about services.