Australian Taxation Office opens Tax Help centres in Armidale and Glen Innes

Tax time is underway and the Australian Taxation Office (ATO) has opened its Tax Help centres.

Centres have opened in both Glen Innes and Armidale to assist low-income earners with simple tax affairs to complete their tax return online with myTax.

Tax Help volunteers provide a free and confidential service for people on low incomes of around $60,000 or less to get their tax right.

“The ATO provides Tax Help as a community service for Australians that may be having trouble lodging their own tax returns because we understand it can be a bit difficult sometimes,” Assistant Commissioner Kath Anderson said.

Ms Anderson is reminding taxpayers that need help to check if they are eligible.

“The low income threshold has increased to $60,000 this year, so even if you weren’t previously eligible, check to see if you are this year,” Ms Anderson said.  

About the Tax Help program

“Tax Help volunteers can help with lodging and amending tax returns online using myTax, or to claim a refund of franking credits. Volunteers can also help you claim any deductions and offsets you may be entitled to.” 

Ms Anderson also encouraged individuals to try myTax out themselves online before visiting a Tax Help centre.

“Our online lodgment tool myTax is easy and secure, and if you wait until mid-August, most of your information will be pre-filled. In many cases, all you will need to do is check your details and hit submit.”

If you’re eligible for Tax Help, you will need a myGov account linked to the ATO. Our volunteers can help you create your myGov account and link it to the ATO if you haven’t done this already.

To find out if you’re eligible for help, visit

Tax Help will be available until October 31 in all capital cities and many regional areas across Australia.  

To make an appointment and to find your nearest Tax Help centre phone us on 13 28 61.

To create a myGov account before visiting a Tax Help centre, visit


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